THE MANAGED HEART

COMMERCIALIZATION OF HUMAN FEELING

Hochschild, Arlie Russell

Univ.of California Press

2003

327 Páginas

Formato: Rústica

ISBN: 9780520239333

Idioma: Inglés

Materia: Sociología

In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor."

19,75 € IVA incluido

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