STREET

First published in 1980, Street-Level Bureaucracy received critical acclaim for its insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of publi c programs. Three decades later, the need to bolster the availability and effectiveness of healthcare, social services, education, a nd law enforcement is as urgent as ever. In this thirtieth anniversary expanded edition, Michael Lipsky revisits the territory he ma pped out ...[Read more]